Privacy Policy

1. Our Contact Details

  • Name: Ida Wadhams Ltd

  • Address: 106 Cotterill Road

  • Email: design@idawadhams.com

  • Date of Notice: 3rd March 2026

2. The Type of Personal Information We Collect

We currently collect and process the following information:

  • Contact details: Name, email address, phone number, and home address.

  • Project information: Details about your property and design preferences.

3. How We Get Your Personal Information and Why We Have It

Most of the information we process is provided directly by you. We use this information to:

  • Respond to your design enquiries.

  • Manage our contract with you (e.g., project management, billing).

  • Send you interior design updates

Under the UK GDPR, the lawful bases we rely on for processing this information are:

  • Consent: You have given clear consent for us to process your data for a specific purpose (e.g., contact form). You can withdraw this at any time.

  • Contract: Processing is necessary for a contract we have with you.

4. Who We Share Your Information With

If you contract us as your interior designer, we may share your information with trusted third parties in order to complete your project, such as:

  • Professional contractors (e.g., suppliers and contractors).

  • Furniture suppliers and delivery services.

  • IT and software providers who support our website and email.

5. How Long We Keep Your Information

We keep your personal information for as long as is necessary for the purposes set out in this notice.

  • Clients: We generally keep records for 7 years after the project ends for tax and insurance purposes.

  • Enquiries: We keep contact form data for 12 months if no project starts.

6. Your Data Protection Rights

Under data protection law, you have rights including:

  • Right of access: You can ask us for copies of your personal information.

  • Right to rectification: You can ask us to correct inaccurate information.

  • Right to erasure: You can ask us to delete your personal information in certain circumstances.

7. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at design@idawadhams.com You can also complain to the ICO if you are unhappy with how we have used your data.